ActiveCampaign vs Keap
Compare ActiveCampaign and Keap (formerly Infusionsoft) for drip email campaigns, CRM integration, automation builders, pricing, and small business suitability.
Last updated: 2026-03-15
ActiveCampaign
www.activecampaign.comMarketing automation built for customer experience
Best for: Mid-size businesses needing advanced drip logic and CRM integration
Keap
www.keap.comCRM and marketing automation for small businesses
Best for: Small businesses and solopreneurs wanting CRM, invoicing, and automation in one platform
TL;DR: ActiveCampaign vs Keap for Drip Campaigns
ActiveCampaign offers better drip email automation at a much lower price. Keap (formerly Infusionsoft) bundles CRM, invoicing, appointments, and payments into one small-business platform, but its email automation is less sophisticated and far more expensive. If drip email is your priority, ActiveCampaign wins decisively. If you need an all-in-one small business management tool that includes email, Keap has its place.
Superior drip automation at a fraction of the cost.
All-in-one small business CRM with basic drip capabilities.
SaaS-native drip platform with Stripe/Paddle billing triggers.
Editor's Note
Keap value proposition is about consolidation, not email automation depth. Compare it against ActiveCampaign plus Calendly plus Stripe to see if the all-in-one premium is justified.
ActiveCampaign vs Keap vs Sequenzy: Quick Comparison
| Feature | ActiveCampaign | Keap | Sequenzy | Edge |
|---|---|---|---|---|
| Automation builder | Advanced visual flowchart with branching and goals | Easy Automations and Advanced Automations (legacy Campaign Builder) | Step-based builder with conditions | ActiveCampaign |
| CRM depth | Sales CRM with deal pipeline | Full CRM with invoicing, appointments, payments | Subscriber profiles with billing data | Keap |
| Pricing | $29/mo for 1,000 contacts | $249/mo for 1,500 contacts | $19/mo for 15,000 emails | ActiveCampaign |
| Invoicing | Not included | Built-in invoicing and payment collection | Not included | Keap |
| Appointment scheduling | Not included | Built-in appointment booking | Not included | Keap |
| Lead scoring | Contact and deal scoring with custom rules | Basic lead scoring | Engagement scoring | ActiveCampaign |
| Email template quality | 125+ modern templates | Limited template selection, dated designs | 40+ SaaS-focused templates | ActiveCampaign |
| SaaS billing triggers | Via Zapier | Via Zapier | Native Stripe and Paddle triggers | Sequenzy |
Score Breakdown
Totals: ActiveCampaign 67/80, Keap 45/80, Sequenzy 61/80.
Drip Email Feature Comparison
Feature-by-feature analysis of drip campaign capabilities.
Sequence Building
| Feature | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Multi-step sequences | 9/10 Unlimited steps with complex branching | 6/10 Multi-step automations with limited branching | 8/10 Unlimited steps with conditional logic |
| Conditional branching | 9/10 If/else, split actions, wait conditions | 5/10 Basic decision points in automations | 7/10 If/else based on tags, events, billing status |
| Goal tracking | 9/10 Built-in goal steps | 4/10 Basic goal tracking via tags | 7/10 Conversion goals per sequence |
| Time delays | 9/10 Wait for time, date, condition, or day of week | 7/10 Wait for time period or specific date | 8/10 Wait for duration, date, or business hours |
Business Management
| Feature | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Invoicing | 0/10 Not included, use separate invoicing tool | 8/10 Built-in invoicing with payment links | 0/10 Not included |
| Appointment booking | 0/10 Not included | 8/10 Built-in scheduling with calendar sync | 0/10 Not included |
| Payment collection | 3/10 Via Stripe or Shopify integrations | 8/10 Native payment collection and checkout | 3/10 Billing via Stripe/Paddle |
Email Marketing
| Feature | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Email editor | 8/10 Modern drag-and-drop with conditional content | 5/10 Basic email builder with limited templates | 7/10 Clean drag-and-drop editor |
| Template variety | 8/10 125+ templates across categories | 4/10 Limited templates, many look outdated | 7/10 40+ SaaS-focused templates |
| Deliverability | 9/10 93% inbox placement in independent tests | 6/10 Historically mixed deliverability results | 8/10 91% inbox placement |
Pricing Comparison
Keap is dramatically more expensive than ActiveCampaign, starting at $249/mo versus $29/mo. Keap pricing reflects its all-in-one business platform approach (CRM, invoicing, appointments). For email drip campaigns specifically, the price difference is hard to justify.
14-day free trial. No free plan.
14-day free trial. No free plan.
14-day free trial. Plans from $19/mo for 15,000 emails.
| Tier | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| 1,500 contacts | $29/mo Lite plan with automations | $249/mo Keap Pro plan (base tier) | $19/mo (15K emails) Full drip features included |
| 5,000 contacts | $99/mo Plus plan with CRM | $299/mo Keap Pro plan | $19/mo (15K emails) Same plan covers this tier |
| 10,000 contacts | $149/mo Plus plan | $349/mo Keap Pro plan | $49/mo (50K emails) Growth plan |
| 25,000 contacts | $259/mo Professional plan | $499/mo Keap Max plan recommended | $99/mo (150K emails) Pro plan |
Pricing Verdict: ActiveCampaign is 5-8x cheaper than Keap for equivalent contact counts. Keap pricing only makes sense if you replace multiple tools (CRM, invoicing, scheduling) with one platform. For drip email alone, Keap is not cost-effective.
Cost Note
Pricing checked March 2026. Keap has simplified its pricing but remains one of the most expensive options. The $249/mo minimum puts it out of reach for many small businesses.
Drip Campaign Types Comparison
How each platform handles different types of drip email campaigns.
Welcome Series
Onboarding new leads or clients
ActiveCampaign
Advanced automation with conditional branches based on engagement
Keap
Easy Automation templates for welcome sequences
Sequenzy
Pre-built SaaS welcome sequences
Verdict: ActiveCampaign provides far more flexibility for complex welcome flows.
Appointment Follow-up
Drip emails before and after appointments
ActiveCampaign
Via Calendly or scheduling integrations
Keap
Native appointment triggers with built-in scheduling
Sequenzy
Not focused on appointments
Verdict: Keap appointment scheduling with automated follow-up is seamless.
Invoice Reminder
Payment reminders and follow-ups
ActiveCampaign
Via Stripe or QuickBooks integration
Keap
Native invoice triggers with automated reminders
Sequenzy
Billing-event triggers for payment issues
Verdict: Keap built-in invoicing and payment reminders are unmatched here.
Trial-to-Paid Conversion
Converting trial users to paid customers
ActiveCampaign
CRM pipeline plus automation
Keap
Basic pipeline automation
Sequenzy
Native Stripe/Paddle trial tracking with pre-built sequences
Verdict: Sequenzy is purpose-built for trial conversion drips.
Lead Nurture
Long-term nurture with scoring and handoff
ActiveCampaign
Lead scoring, CRM, conditional branching
Keap
Basic scoring with pipeline stages
Sequenzy
Engagement-based scoring and sequences
Verdict: ActiveCampaign offers the most sophisticated lead nurture automation.
Churn Prevention
Preventing client loss
ActiveCampaign
Custom event triggers with CRM stages
Keap
Pipeline stage triggers with basic follow-up
Sequenzy
Native subscription cancellation triggers
Verdict: Sequenzy excels with native billing event triggers for SaaS churn.
The Bigger Picture
Neither ActiveCampaign nor Keap offers native billing-event triggers for SaaS. Sequenzy fills this gap with direct Stripe and Paddle integration for trial, upgrade, and churn-related drip sequences at $19/mo.
Automation Builder Comparison
| Feature | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Visual flow editor | Yes Advanced drag-and-drop flowchart | Yes Easy Automations plus legacy Campaign Builder | Yes Step-based visual editor |
| If/else branching | Yes Unlimited nested conditions | Yes Basic decision points | Yes Conditional branches per step |
| Wait conditions | Yes Wait for time, condition, day, date | Yes Wait for time or field condition | Yes Wait for time, date, event |
| Split testing | Yes Split actions in automations | No Not available in automations | Yes A/B testing per step |
| Goal steps | Yes Skip contacts to goal when met | No Not available | Yes Conversion goal tracking |
| Invoice triggers | No Not available | Yes Trigger automations on invoice events | No Billing event triggers via Stripe/Paddle |
| Appointment triggers | No Via third-party integration | Yes Native appointment booking triggers | No Not available |
| Pipeline stage triggers | Yes Deal stage changes trigger automations | Yes Pipeline stage changes trigger automations | No Not applicable |
Email Templates & Editor
| Aspect | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Editor type | Drag-and-drop plus HTML editor | Basic drag-and-drop email builder | Drag-and-drop with code option |
| Pre-built templates | 125+ email templates | 30+ templates (limited, some dated) | 40+ SaaS-focused templates |
| Mobile preview | Built-in mobile and desktop preview | Basic responsive preview | Responsive preview included |
| Dynamic content | Conditional content blocks based on any field | Basic merge fields | Conditional blocks for subscriber data |
| Design quality | Modern, professional templates | Functional but dated design options | Clean, SaaS-appropriate design |
Deliverability Comparison
| Factor | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Average inbox placement | 93% (industry tests) | 82% (industry tests) | 91% (internal benchmarks) |
| Dedicated IP | Available on Enterprise plan | Not clearly offered | Not available |
| DKIM/SPF | Full support with guided setup | Full support | Full support with setup wizard |
| Bounce handling | Automatic hard/soft bounce management | Automatic bounce handling | Automatic bounce management |
| Reputation | Well-maintained shared IP pools | Mixed reputation historically | Curated shared IP pool |
| Spam compliance | Built-in spam check | Basic compliance tools | Pre-send spam check |
ActiveCampaign has significantly better deliverability than Keap in independent tests. Keap has historically struggled with deliverability due to its broad user base.
Integration Ecosystem
ActiveCampaign: ~900 integrations. Keap: ~230. Sequenzy: ~35.
Payment/Billing
| Service | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Stripe | Yes (Via Zapier) | Yes (Native integration) | Yes (Native deep integration) |
| PayPal | Yes (Via Zapier) | Yes (Native integration) | Yes (Native deep integration) |
Scheduling
| Service | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Calendly | Yes (Via Zapier) | Yes (Native appointment booking) | No (Not supported) |
| Acuity | Yes (Via Zapier) | Yes (Native sync) | No (Not supported) |
Accounting
| Service | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| QuickBooks | Yes (Via Zapier) | Yes (Native integration) | No (Not supported) |
| Xero | Yes (Via Zapier) | Yes (Native integration) | No (Not supported) |
Analytics & Reporting
| Metric | ActiveCampaign | Keap | Sequenzy |
|---|---|---|---|
| Open rate tracking | Yes, with trends over time | Yes, per campaign | Yes, per step and overall |
| Click rate tracking | Yes, with click maps | Yes, basic click tracking | Yes, per link tracking |
| Revenue attribution | Via e-commerce integrations | Via native payment tracking | Native Stripe/Paddle revenue tracking |
| Automation reporting | Per-step conversion rates | Basic automation completion stats | Per-step metrics with conversion tracking |
| Pipeline reporting | Deal and pipeline analytics | Pipeline and revenue reporting | MRR tracking |
ActiveCampaign: Unique
- + Contact trending reports
- + Custom report builder
- + Automation map overview
- + Predictive content
Keap: Unique
- + Invoice payment tracking
- + Appointment analytics
- + Revenue by source reporting
Sequenzy: Unique
- + MRR impact per sequence
- + Trial conversion funnel
- + Churn prevention metrics
Pros & Cons
ActiveCampaign
Pros
- + Far better drip automation capabilities
- + 5-8x cheaper than Keap at equivalent tiers
- + Higher deliverability rates
- + Larger integration ecosystem (900+)
- + Modern email templates and editor
Cons
- - No built-in invoicing or payment collection
- - No native appointment scheduling
- - CRM is less comprehensive than Keap for small business operations
- - Requires separate tools for billing and scheduling
- - No phone line or text messaging features
Keap
Pros
- + All-in-one platform: CRM, email, invoicing, appointments
- + Built-in payment collection and checkout
- + Native appointment scheduling with calendar sync
- + Pipeline management for service businesses
- + Phone and text messaging capabilities
Cons
- - Very expensive ($249/mo minimum)
- - Email automation is basic compared to ActiveCampaign
- - Lower deliverability rates
- - Limited and dated email templates
- - Learning curve is steep for the full platform
Best For: Who Should Use What?
Service business with appointments
Client management with booking and follow-up
Keap native appointment booking, invoicing, and CRM make it ideal for service businesses that need everything in one platform.
Complex drip campaigns
Multi-step nurture with scoring and branching
ActiveCampaign automation builder is far more capable for complex drip sequences at a fraction of the cost.
SaaS trial conversion
Converting free trial users to paid
Sequenzy native billing triggers and pre-built trial sequences handle this better than either platform.
Budget-conscious marketing
Getting the most email automation per dollar
ActiveCampaign delivers more automation power at $29/mo than Keap does at $249/mo.
Solopreneur needing all-in-one
One platform for email, CRM, invoicing, scheduling
If replacing multiple tools matters more than drip email depth, Keap all-in-one approach saves complexity.
Migration Guide
ActiveCampaign to Keap
- 1. Export contacts with tags and custom fields from ActiveCampaign
- 2. Import contacts into Keap with field mapping
- 3. Recreate automations as Keap Easy Automations
- 4. Set up pipeline stages for deal tracking
- 5. Configure invoicing and payment settings
- 6. Test automations before activating
Watch Out
- ! Complex branching logic will be significantly simplified in Keap
- ! Goal steps and split testing have no Keap equivalent
- ! Monthly cost will increase substantially
- ! Deliverability may decrease initially
Keap to ActiveCampaign
- 1. Export contacts from Keap with custom fields and tags
- 2. Import contacts into ActiveCampaign
- 3. Recreate automations (likely enhanced) in ActiveCampaign
- 4. Set up CRM deal pipeline
- 5. Find replacement tools for invoicing and scheduling
- 6. Configure domain authentication
Watch Out
- ! Invoice and payment data will not transfer
- ! Appointment scheduling needs a separate tool (Calendly, etc.)
- ! Phone/text messaging features need a separate solution
- ! Pipeline data may need manual migration
The Bottom Line
Choose ActiveCampaign if...
- ✓ Drip email automation depth is your primary need
- ✓ Budget matters (ActiveCampaign is 5-8x cheaper)
- ✓ You want the best deliverability available
- ✓ You can use separate tools for invoicing and scheduling
Choose Keap if...
- ✓ You need CRM, invoicing, appointments, and email in one platform
- ✓ You run a service business with client management needs
- ✓ Reducing the number of tools you use is a priority
- ✓ You are willing to pay a premium for all-in-one convenience
Frequently Asked Questions
Is Keap worth the price for email automation?
Not for email automation alone. Keap pricing ($249/mo+) is only justified if you use its CRM, invoicing, appointment scheduling, and payment collection. For drip emails specifically, ActiveCampaign delivers far more at $29/mo.
Was Keap called Infusionsoft?
Yes. Infusionsoft rebranded to Keap in 2019. The legacy Infusionsoft Campaign Builder (now called Advanced Automations) is still available but the platform has shifted to simpler "Easy Automations" for most users.
Can ActiveCampaign replace Keap?
For email marketing and automation, yes. For invoicing, payment collection, and appointment scheduling, you would need additional tools like Stripe, QuickBooks, and Calendly alongside ActiveCampaign.
Which has better CRM?
Keap has a more comprehensive small-business CRM with invoicing and appointment features. ActiveCampaign CRM is more focused on sales pipeline and lead scoring. The better choice depends on whether you need business management or sales tracking.
Is Keap good for drip campaigns?
Keap handles basic drip sequences adequately. However, its automation builder lacks the conditional branching, goal tracking, and split testing that make ActiveCampaign superior for complex drip campaigns.