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Comparison

Drip vs Klaviyo: Drip Email Comparison for 2026

A thorough comparison of Drip and Klaviyo for drip email campaigns, focusing on ecommerce automation, sequences, triggers, pricing, and data-driven personalization.

TL;DR verdict

Both Drip and Klaviyo are ecommerce-focused email platforms, but Klaviyo is more powerful with deeper data analytics, SMS capabilities, and AI-driven features. Drip is simpler and more affordable for smaller stores. For SaaS businesses, neither platform is ideal, and Sequenzy provides purpose-built subscription lifecycle sequences.

Drip

81/100

Best for small-to-mid ecommerce brands that want clean automation without complexity.

Klaviyo

88/100

Best for data-driven ecommerce brands that need advanced segmentation, SMS, and predictive analytics.

Sequenzy · also consider

83/100

Best for SaaS companies that need subscription lifecycle drip sequences, not ecommerce.

Sequenzy email automation for SaaS → · from $19/month

Drip and Klaviyo are both excellent ecommerce email platforms, but Klaviyo has pulled ahead with predictive analytics, SMS, and AI features. For straightforward ecommerce drip campaigns, Drip remains a solid, more affordable choice. SaaS companies should look at Sequenzy instead of either.

Quick comparison

Feature Drip Klaviyo Sequenzy Winner
Visual Automation Builder Yes, workflow-based Yes, flow builder with branching Yes, sequence-focused builder Klaviyo
Predictive Analytics Not available Predictive CLV, churn risk, next order date Not available Klaviyo
SMS Marketing Not included Built-in SMS with automation support Not included Klaviyo
Product Recommendations AI-powered product blocks AI product feeds with personalized recs Feature recommendations (limited) Klaviyo
Free Plan No (14-day trial) Yes (250 contacts, 500 sends) No (14-day trial) Klaviyo
Ease of Setup Quick, clean interface More complex, richer feature set Fast setup with pre-built templates Drip
Customer Data Platform Basic customer profiles Rich unified customer profiles with CDP features Subscription-focused profiles Klaviyo
SaaS Trial Sequences Manual setup required Not designed for SaaS Pre-built trial conversion flows Sequenzy
Dunning Sequences Not built-in Not built-in Native Stripe/Paddle/Lemon Squeezy dunning Sequenzy
Ecommerce Revenue Tracking Revenue per email and workflow Advanced revenue attribution with predictive MRR tracking (SaaS-focused) Klaviyo
Signup Forms Basic form builder Advanced forms with targeting and A/B tests Basic form embeds Klaviyo
Pricing at 10K Contacts ~$154/mo ~$150/mo $99/mo Sequenzy

Score breakdown

Category Drip Klaviyo Sequenzy Max
Drip Sequence Builder 8 9 9 10
Automation Triggers 8 9 8 10
Personalization 8 9 8 10
Ease of Use 8 7 9 10
Template Quality 7 8 8 10
Deliverability 8 9 9 10
Analytics and Reporting 7 9 8 10
Integrations 8 9 7 10
Pricing Value 8 7 9 10
SaaS-Specific Features 5 5 10 10
Total 75 81 85 100

Drip feature deep-dive

Sequence Building

Capability Drip Klaviyo Sequenzy
Visual Workflow Editor 8/10 — Clean drag-and-drop with ecommerce actions 9/10 — Flow builder with conditional splits, A/B tests, and multi-channel 8/10 — Streamlined sequence builder for drip flows
Pre-built Sequence Templates 7/10 — Ecommerce templates for welcome, cart, post-purchase 8/10 — Extensive flow library with ecommerce best practices 9/10 — SaaS templates: onboarding, trial, dunning, win-back
Multi-step Sequences 8/10 — Multi-step workflows with parallel paths 9/10 — Complex flows with splits, delays, and multi-channel steps 8/10 — Multi-step with subscription triggers
Sequence Scheduling 8/10 — Time windows, timezone-aware sending 9/10 — Smart send times, timezone awareness, quiet hours 8/10 — Timezone detection and optimal send times
Goal Tracking 7/10 — Purchase-based conversion goals 8/10 — Flow-level conversion metrics and attribution 8/10 — Goals tied to subscription conversions

Trigger System

Capability Drip Klaviyo Sequenzy
Behavioral Triggers 8/10 — Ecommerce behavior: pages, clicks, purchases 9/10 — Deep behavioral triggers with browse, purchase, and predictive data 8/10 — In-app events, feature usage, login tracking
Event-Based Triggers 8/10 — Custom events via API, Shopify events 9/10 — Metric-based triggers with custom events and properties 9/10 — Subscription events: trial, payment, plan change
Segment Entry Triggers 8/10 — Dynamic segment entry/exit 9/10 — Segment triggers with real-time evaluation 8/10 — Segment triggers with subscription context
Webhook Triggers 8/10 — Incoming webhooks 7/10 — API-based triggers; limited webhook support 8/10 — Webhooks with Stripe/Paddle payload parsing
Date-Based Triggers 7/10 — Anniversary and date-field triggers 8/10 — Date property triggers with predictive next order date 8/10 — Trial expiry, billing date triggers

Personalization

Capability Drip Klaviyo Sequenzy
Dynamic Content Blocks 8/10 — Show/hide based on tags and purchase data 9/10 — Dynamic blocks with product feeds and personalized content 8/10 — Dynamic blocks for plan type and status
Liquid Templating 9/10 — Full Liquid template support 8/10 — Django-style templating (not Liquid) 7/10 — Merge fields with subscription variables
Product Recommendations 8/10 — AI product recommendations from purchase history 10/10 — Best-in-class AI product feeds with personalized recommendations 5/10 — Feature recommendations based on usage
Send Time Optimization 7/10 — Timezone-based sending 9/10 — Smart send time based on individual engagement patterns 7/10 — Timezone-aware with engagement optimization
Subscriber Preferences 7/10 — Preference center via custom fields 8/10 — Preference center with channel and frequency control 7/10 — Subscription-aware preference management

Lifecycle Management

Capability Drip Klaviyo Sequenzy
Welcome Sequences 8/10 — Ecommerce welcome with product highlights 9/10 — Welcome flows with progressive profiling and dynamic content 9/10 — SaaS onboarding with activation milestones
Re-engagement Campaigns 8/10 — Win-back for inactive buyers 9/10 — Predictive churn risk triggers for re-engagement 9/10 — Pre-built win-back for churning SaaS subscribers
Churn Prevention 5/10 — Not subscription-focused 6/10 — Predictive churn for ecommerce, not subscription 9/10 — Native churn prevention with dunning
Upsell/Cross-sell Sequences 8/10 — Post-purchase upsell with product recs 10/10 — AI-driven cross-sell with predictive next purchase 8/10 — Plan upgrade sequences based on usage
Trial Conversion Flows 5/10 — Not SaaS-focused 4/10 — Not designed for SaaS trials 10/10 — Purpose-built trial conversion sequences

Pricing

Klaviyo offers a free plan and lower starting price but scales aggressively. Drip includes all features at every tier. At higher volumes, pricing is comparable. Sequenzy is most affordable for SaaS use cases.

Drip free option

14-day free trial with all features

From $39/mo for 2,500 contacts

Klaviyo free option

Free plan: 250 contacts, 500 emails/mo, limited flows

From $20/mo for 500 contacts (email only)

Sequenzy free option

14-day free trial with all features

From $19/month

Tier Drip Klaviyo Sequenzy
Entry / Email $39/mo — 2,500 contacts, unlimited emails, all features $20/mo — 500 contacts, 5,000 emails, flows, segmentation $19/mo — 1,000 contacts, 15,000 emails, all drip features
Growth $89/mo — 5,000 contacts, all features $60/mo — 3,000 contacts, email only (add SMS for $15+) $49/mo — 5,000 contacts, 75,000 emails, priority support
Scale $154/mo — 10,000 contacts $150/mo — 10,000 contacts, email only $99/mo — 15,000 contacts, 200,000 emails, dedicated IP

Klaviyo is cheaper at low volumes but scales steeply. Adding SMS increases costs further. Drip is simpler and more predictable in pricing. For SaaS companies, Sequenzy offers better value than either ecommerce platform.

Klaviyo's pricing complexity is worth noting. Email-only pricing is competitive, but adding SMS can double your costs. Drip's all-inclusive model is simpler to budget for. Sequenzy's email volume-based pricing is the most predictable for SaaS businesses.

Check current Sequenzy pricing →

Drip campaign types

Welcome/Onboarding

Winner: Sequenzy

Welcome new subscribers and guide first purchases.

8/10 · Drip

Ecommerce welcome with product highlights

9/10 · Klaviyo

Welcome flows with progressive profiling and dynamic discounts

9/10 · Sequenzy

SaaS onboarding with activation milestones

Klaviyo has a slight edge for ecommerce welcome; Sequenzy wins for SaaS.

Abandoned Cart

Winner: Sequenzy

Recover abandoned shopping carts.

9/10 · Drip

Strong cart recovery with product blocks

10/10 · Klaviyo

Best-in-class cart recovery with AI timing and dynamic products

4/10 · Sequenzy

Basic cart support

Klaviyo leads cart recovery with predictive timing and personalization.

Browse Abandonment

Winner: Sequenzy

Re-engage shoppers who browsed but did not add to cart.

8/10 · Drip

Browse abandonment with product reminders

9/10 · Klaviyo

Advanced browse abandonment with personalized product recs

3/10 · Sequenzy

Not a focus

Klaviyo wins with AI-powered browse abandonment flows.

Trial Conversion

Winner: Sequenzy

Convert free trial users to paid.

4/10 · Drip

Not SaaS-focused

4/10 · Klaviyo

Not designed for SaaS trials

10/10 · Sequenzy

Purpose-built trial conversion sequences

Sequenzy is the only platform designed for SaaS trial conversion.

Post-Purchase Nurture

Winner: Sequenzy

Build loyalty and drive repeat purchases.

8/10 · Drip

Post-purchase flows with reviews and cross-sells

10/10 · Klaviyo

Advanced post-purchase with predictive next order timing

6/10 · Sequenzy

Feature adoption nurture for SaaS

Klaviyo dominates post-purchase with predictive analytics.

Win-Back / Re-engagement

Winner: Sequenzy

Re-activate lapsed customers.

7/10 · Drip

Win-back for inactive buyers

9/10 · Klaviyo

Predictive churn risk and automated win-back

9/10 · Sequenzy

Pre-built win-back for churning SaaS users

Klaviyo uses predictive churn for ecommerce; Sequenzy for SaaS.

Dunning / Payment Recovery

Winner: Sequenzy

Recover failed subscription payments.

3/10 · Drip

Not natively supported

3/10 · Klaviyo

Not designed for subscription billing

10/10 · Sequenzy

Native Stripe/Paddle/Lemon Squeezy dunning sequences

Only Sequenzy handles dunning natively.

Upsell / Cross-sell

Winner: Sequenzy

Drive additional revenue from existing customers.

8/10 · Drip

Product recommendation upsells

10/10 · Klaviyo

AI-driven cross-sell with predictive modeling

8/10 · Sequenzy

Usage-based plan upgrades

Klaviyo's predictive cross-sell is the most sophisticated.

Both platforms excel at ecommerce drip campaign types (cart, browse, post-purchase, upsell). The key differentiator is Klaviyo's predictive analytics, which adds a data-driven intelligence layer to every campaign type. For SaaS-specific types (trial, dunning, churn prevention), neither platform competes with Sequenzy.

Automation builder & editor

Builder features

Feature Drip Klaviyo Sequenzy
Drag-and-Drop Builder ✓ Visual workflow with ecommerce actions ✓ Flow builder with visual steps and splits ✓ Streamlined drip sequence builder
Conditional Branching ✓ If/else splits ✓ Conditional splits based on profiles, behavior, and properties ✓ Subscription-aware branching
A/B Split Testing ✓ Email split testing ✓ A/B testing for emails and flow paths ✓ Subject and content A/B tests
Goal/Conversion Tracking ✓ Purchase-based goals ✓ Revenue and conversion tracking per flow ✓ Subscription conversion goals
Nested Automations — Can trigger other workflows — Flows are independent (can overlap) — Cross-sequence triggers
Wait Conditions ✓ Time delays and date waits ✓ Time delays, smart sending windows ✓ Time delays, event waits, state waits
Multi-Channel Steps — Email only ✓ Email and SMS within flows — Email with webhook actions
Automation Templates ✓ Ecommerce blueprints ✓ Extensive ecommerce flow library ✓ SaaS sequence templates

Template editor

Aspect Drip Klaviyo Sequenzy
Editor Type Visual point-and-click with Liquid Drag-and-drop with product blocks and dynamic sections Block-based editor with merge fields
Pre-built Templates Limited ecommerce selection Extensive ecommerce email template library SaaS-optimized drip templates
Custom HTML Full HTML with Liquid HTML editor with Django templating HTML with subscription merge tags
Dynamic Content Liquid-powered dynamic blocks Dynamic product feeds, conditional blocks, personalized recs Dynamic sections for plan and status
Mobile Preview Built-in mobile preview Responsive preview with real device rendering Mobile preview with responsive defaults
Brand Kit Saved brand colors and fonts Brand library with global styles Brand settings across templates

Deliverability

Factor Drip Klaviyo Sequenzy
Average Inbox Rate 93-95% 94-96% 94-96%
Dedicated IP Available at higher volumes Available; shared IP pools by default Available on Scale plan ($99/mo)
SPF/DKIM/DMARC Full support Full support with guided domain setup Full support with one-click verification
Spam Testing Basic spam score Deliverability dashboard with inbox placement Spam score before send
List Hygiene Tools Engagement-based cleanup Engagement-based suppression, sunset flows Auto bounce handling, engagement suppression
Sending Reputation Good shared IPs Ecommerce-focused pool; strong reputation SaaS-focused pool with clean reputation

Both Drip and Klaviyo maintain excellent deliverability for ecommerce senders. Klaviyo has invested heavily in deliverability infrastructure and offers a dedicated deliverability dashboard. Sequenzy benefits from a SaaS-focused sender pool.

Integrations

Drip

150+

Klaviyo

350+

Sequenzy

45+

Ecommerce

Drip

  • ✓ Shopify: Deep native integration
  • ✓ WooCommerce: Deep native integration
  • ✓ Magento: Via integration

Klaviyo

  • ✓ Shopify: Best-in-class native integration
  • ✓ WooCommerce: Deep integration
  • ✓ Magento: Native integration

Sequenzy

  • ✓ Shopify: Basic webhook
  • — WooCommerce: Not supported
  • — Magento: Not supported

Payment/Billing

Drip

  • ✓ Stripe: Via Zapier
  • — Paddle: Not supported
  • ✓ ReCharge: Via integration

Klaviyo

  • ✓ Stripe: Via integration
  • — Paddle: Not supported
  • ✓ ReCharge: Deep native integration

Sequenzy

  • ✓ Stripe: Deep native integration
  • ✓ Paddle: Deep native integration
  • — ReCharge: Not supported

Reviews/UGC

Drip

  • ✓ Yotpo: Via integration
  • ✓ Stamped: Via integration
  • ✓ Judge.me: Via Zapier

Klaviyo

  • ✓ Yotpo: Native integration
  • ✓ Stamped: Native integration
  • ✓ Judge.me: Native integration

Sequenzy

  • — Yotpo: Not supported
  • — Stamped: Not supported
  • — Judge.me: Not supported

Developer Tools

Drip

  • ✓ REST API: Full API
  • ✓ Webhooks: Outgoing and incoming
  • ✓ JavaScript SDK: Client-side tracking

Klaviyo

  • ✓ REST API: Comprehensive ecommerce API
  • ✓ Webhooks: Event webhooks
  • ✓ JavaScript SDK: On-site tracking and forms

Sequenzy

  • ✓ REST API: Full API with subscription endpoints
  • ✓ Webhooks: Stripe/Paddle parsing
  • ✓ JavaScript SDK: In-app event tracking

Analytics & reporting

Metric Drip Klaviyo Sequenzy
Open Rate Tracking Standard tracking with trends Open tracking with benchmarks and predictive Open tracking with sequence aggregation
Click Tracking Click maps and link tracking Click tracking with heatmaps and segmentation Click tracking with feature attribution
Revenue Attribution Revenue per email and workflow Advanced multi-touch revenue attribution MRR impact per sequence
Sequence Performance Workflow conversion rates Flow analytics with revenue per recipient Sequence funnel with drop-off analysis
Cohort Analysis Segment-based reporting Cohort analysis with CLV prediction Trial cohort analysis by signup date
Export Options CSV and API CSV, API, and data warehouse sync CSV and API

Only in Drip

  • Revenue per subscriber
  • Product performance
  • Cart recovery analytics
  • Lifetime value by source

Only in Klaviyo

  • Predictive customer lifetime value
  • Predicted next order date
  • Churn risk scoring
  • Benchmark comparisons across industries

Only in Sequenzy

  • MRR impact dashboard
  • Trial conversion funnel
  • Dunning recovery rate
  • Subscription lifecycle reports

Pros and cons

Drip

Pros

  • Simpler interface that is easier to learn than Klaviyo
  • All features included at every pricing tier
  • Full Liquid templating for advanced personalization
  • Deep Shopify and WooCommerce integrations
  • More affordable at low contact counts
  • Clean, focused workflow builder
  • Good revenue attribution for ecommerce
  • Solid API and webhook support

Cons

  • No SMS marketing capability
  • Lacks predictive analytics (CLV, next order date, churn risk)
  • Product recommendations are less sophisticated than Klaviyo
  • Fewer ecommerce integrations than Klaviyo (reviews, loyalty, etc.)
  • No free plan available
  • Analytics and reporting less detailed than Klaviyo
  • Not designed for SaaS subscription lifecycle
  • Smaller template library

Klaviyo

Pros

  • Best-in-class ecommerce data and predictive analytics
  • Built-in SMS marketing within automation flows
  • Free plan available for small senders
  • AI-powered product recommendations
  • Predictive CLV, churn risk, and next order date
  • Extensive ecommerce integration ecosystem
  • Strong deliverability with dedicated tools
  • Advanced segmentation with unlimited data points

Cons

  • Steeper learning curve due to feature complexity
  • Pricing scales aggressively at higher contact counts
  • SMS adds significant cost on top of email pricing
  • Uses Django templating instead of Liquid
  • Can feel overwhelming for small, simple stores
  • Not designed for SaaS subscription management
  • No native dunning or payment recovery features
  • Reporting dashboards can be slow with large data sets

Best for these scenarios

Growing Shopify Store

Pick: Klaviyo

A mid-size Shopify store wants data-driven drip campaigns with predictive analytics.

Klaviyo's predictive analytics, deep Shopify integration, and AI recommendations deliver the most revenue.

Small Ecommerce Brand

Pick: Drip

A small online store needs affordable, easy-to-setup drip automation.

Drip's simpler interface and all-inclusive pricing are better suited for smaller, less complex stores.

SaaS with Free Trial

Pick: Sequenzy

A SaaS startup needs trial conversion and subscription lifecycle drips.

Neither Drip nor Klaviyo is designed for SaaS. Sequenzy provides pre-built subscription sequences.

DTC Brand with SMS Strategy

Pick: Klaviyo

A DTC brand wants coordinated email and SMS drip campaigns.

Klaviyo is the only option with native SMS in automation flows.

Subscription Box Business

Pick: Sequenzy

A subscription box company needs dunning and renewal reminder sequences.

Sequenzy's native Stripe dunning integration handles payment recovery without custom development.

Multi-Channel Ecommerce Brand

Pick: Klaviyo

A brand selling on Shopify, Amazon, and wholesale needs unified customer data.

Klaviyo's CDP features and extensive integrations unify data across channels.

Bootstrapped SaaS Founder

Pick: Sequenzy

A solo founder needs minimal-effort drip email for their SaaS product.

Pre-built SaaS sequences at $19/mo require the least setup time and investment.

High-Volume Ecommerce Sender

Pick: Klaviyo

A large ecommerce brand sends millions of emails monthly with complex segmentation.

Klaviyo's infrastructure, predictive analytics, and SMS scale for high-volume senders.

Migration plans

Drip → Klaviyo

Difficulty: Moderate

Time: 2-4 days

Warnings

  • Liquid templates must be converted to Klaviyo's Django-style syntax
  • Historical revenue attribution data will not transfer
  • Budget may increase depending on contact count and SMS usage
  • Custom events may need to be re-implemented

Klaviyo → Drip

Difficulty: Moderate

Time: 2-4 days

Warnings

  • SMS campaigns will be lost (Drip does not support SMS)
  • Predictive analytics and AI features will not be available
  • Django template syntax must be converted to Liquid
  • Product recommendation sophistication will decrease
Direction Step Success criteria
Drip → Klaviyo Export contacts from Drip with all tags and custom fields Moderate
Drip → Klaviyo Import profiles into Klaviyo with property mapping Moderate
Drip → Klaviyo Map Drip tags to Klaviyo lists and properties Moderate
Drip → Klaviyo Connect ecommerce store to Klaviyo Moderate
Drip → Klaviyo Rebuild Drip workflows as Klaviyo flows Moderate
Drip → Klaviyo Migrate email templates (convert Liquid to Django syntax) Moderate
Drip → Klaviyo Set up Klaviyo tracking and forms on website Moderate
Drip → Klaviyo Test all flows before activating Moderate
Klaviyo → Drip Export profiles from Klaviyo with all properties Moderate
Klaviyo → Drip Import contacts into Drip with field mapping Moderate
Klaviyo → Drip Convert Klaviyo lists and segments to Drip tags and segments Moderate
Klaviyo → Drip Rebuild Klaviyo flows as Drip workflows Moderate
Klaviyo → Drip Convert Django-style templates to Liquid syntax Moderate
Klaviyo → Drip Connect ecommerce store in Drip Moderate
Klaviyo → Drip Set up Drip site tracking Moderate
Klaviyo → Drip Test all workflows before going live Moderate

Frequently asked questions

Is Klaviyo better than Drip for ecommerce?

Klaviyo is generally more powerful for ecommerce with predictive analytics, SMS, and AI recommendations. Drip is simpler and more affordable for smaller stores that do not need Klaviyo's advanced features.

Can I use Drip or Klaviyo for SaaS drip campaigns?

Both are optimized for ecommerce, not SaaS. You can build basic drip sequences in either, but neither offers SaaS-specific triggers like trial events or payment failures. Sequenzy is purpose-built for SaaS drip email.

Which is more affordable?

Drip starts at $39/mo for 2,500 contacts. Klaviyo has a free plan (250 contacts) and starts at $20/mo for 500 contacts. At 5,000-10,000 contacts, pricing is comparable. Sequenzy starts at $19/mo.

Does Drip have SMS marketing?

No, Drip is email-only. Klaviyo offers built-in SMS marketing that can be combined with email in automation flows. SMS adds additional cost to Klaviyo's pricing.

Which has better product recommendations?

Klaviyo has the better product recommendation engine with AI-powered personalization and predictive analytics. Drip offers product recommendations but they are less sophisticated.

Can either handle dunning emails?

Neither Drip nor Klaviyo offers native dunning functionality. Both are focused on ecommerce, not subscription billing. Sequenzy provides native Stripe, Paddle, and Lemon Squeezy dunning sequences.

Which template system is better?

Drip uses Liquid templating, which is more widely known and flexible. Klaviyo uses Django-style syntax. Both support dynamic content, but the templating languages are different.

Is Klaviyo hard to learn?

Klaviyo has a steeper learning curve due to its extensive feature set. Drip is generally easier to get started with. Both platforms offer documentation and tutorials.

Which has better deliverability?

Both maintain strong deliverability rates (93-96%). Klaviyo has invested more in deliverability infrastructure and offers a dedicated deliverability dashboard for monitoring inbox placement.

Should I switch from Drip to Klaviyo?

Switch if you need predictive analytics, SMS marketing, or more sophisticated product recommendations. Stay with Drip if simplicity and Liquid templating are more important to you.

Which should you choose?

Choose Drip if…

  • You want a simpler, less complex ecommerce email platform
  • All-inclusive pricing without feature gating matters to you
  • You prefer Liquid templating over Django-style syntax
  • You have a smaller store and do not need predictive analytics
  • You want a clean, focused automation builder without excess features
  • Budget predictability is important as your list grows

Choose Klaviyo if…

  • You want the most powerful ecommerce email and SMS platform
  • Predictive analytics (CLV, next order date, churn risk) are important
  • You need SMS marketing within your drip automation flows
  • AI-powered product recommendations are a priority
  • You have a mid-to-large store with complex segmentation needs
  • You want the deepest possible Shopify integration

Also consider Sequenzy

Best for SaaS companies that need subscription lifecycle drip sequences, not ecommerce. From $19/month with native Stripe, Paddle, and Lemon Squeezy billing events for dunning and trial conversion.

Sequenzy email automation for SaaS →

Related comparisons

Browse the full comparison library, the 15-tool shortlist, or the drip strategy guides.